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MonkMate Terms of Service

The operating terms and rules for using MonkMate, the focus blocking app for iPhone, iPad, and Mac.

  • Version: 1.2
  • Published date: October 13, 2026
  • Effective date: November 12, 2026

Notice of Amendment

  • Reason for amendment: to reflect the launch of the iPhone and iPad apps and App Store payments, and to set clear withdrawal and refund rules.
  • Material changes
    • iPhone and iPad are added to the Service, and App Store payment terms are set (Articles 2, 5, 6, and 8).
    • Local prices lower than the US price may be set to reflect each country's purchasing power (Article 8).
    • Refunds: full refund within 7 days of the payment date; after 7 days, no refund except where applicable law requires one. Previously, refunds could be requested within 14 days of the transaction (Articles 9 and 10).
    • How subscriptions and access are handled when a Member deletes their account (Article 9).
    • Recurring price increases and similar changes are notified 30 days in advance and require consent (Article 11).
  • Because this amendment includes changes unfavorable to Users, it is announced 30 days before the effective date. Payments made on or before November 11, 2026 remain subject to Article 9 of the previous Terms (refund requests within 14 days of the transaction).

Article 1 (Purpose)

These Terms of Service set out the rights, obligations, and responsibilities between LEEDLAB (the "Company") and users in connection with the use of the MonkMate service (the "Service") provided by the Company.

Article 2 (Definitions)

  1. "Service" means the focus blocking apps for iPhone, iPad, and macOS, the website, server APIs, updates, and related functions provided by the Company.
  2. "User" means any member, guest, or visitor who uses the Service under these Terms.
  3. "Member" means a person who creates an account through the procedure set by the Company, including social login, and uses the Service.
  4. "Guest" means a person who uses the Service within a limited scope without creating an account.
  5. "Blocked target" means an app, website, domain, or subdomain rule registered in the Service by a User.
  6. "Focus session" means a unit of work requested by a User to restrict blocked targets for a period selected by the User.
  7. "Helper" (monitoring process) means the permission-assisted process installed on macOS to keep app and website blocking reliable.
  8. "Local data" means Service usage records stored on the User's device, including blocked targets, focus sessions, onboarding state, helper state, and authentication tokens.
  9. "Paid Service" means any product or function provided by the Company for a fee.
  10. "Recurring payment" means a payment method under which fees are automatically charged on a monthly or yearly basis.
  11. "Perpetual license" means a one-time payment product that grants continuing access to the Service to a specific User within the scope displayed on the payment screen.
  12. "Paddle payment" means a payment made in the macOS app through Paddle (Paddle.com Market Limited and its affiliates). Paddle is the Merchant of Record for these transactions.
  13. "App Store payment" means a payment made in the iPhone or iPad app through Apple App Store in-app purchase.

Article 3 (Posting and Amendment of Terms)

  1. The Company posts these Terms on the Service screen or a linked screen.
  2. The Company may amend these Terms to the extent that the amendment does not violate applicable laws.
  3. When the Company amends these Terms, it will announce the effective date, reason for amendment, and material changes.
  4. Except for changes favorable to Users or minor corrections such as typographical fixes, amended Terms will be announced from 7 days before the effective date.
  5. Changes unfavorable to Users or material changes concerning payment, withdrawal of subscription, refund, or limitation of liability will be announced from 30 days before the effective date.
  6. If a User does not expressly object by the effective date of the amended Terms and continues using the Service, the User is deemed to have agreed to the amended Terms.
  7. A User who does not agree to the amended Terms may stop using the Service and request termination of the service agreement.

Article 4 (Membership Registration and Account Management)

  1. Membership registration is completed through the procedure provided by the Company and requires confirmation of mandatory terms and the Privacy Policy.
  2. Members may log in through authentication providers supported by the Company, including Google, Apple, and GitHub.
  3. Members must provide accurate and current information when registering and must not use another person's information or provide false information.
  4. Members are responsible for managing their accounts, devices, and authentication methods and must notify the Company immediately if unauthorized account use is discovered.
  5. The Company may refuse membership approval or restrict later use in any of the following cases.
  • Registration using false information or another person's information
  • Violation of applicable laws or these Terms
  • Risk of materially interfering with Service operations
  • Abnormal automation, circumvention, or abusive use
  • Attempted use on an unsupported operating system or modified execution environment
  1. Guest Users may use some functions within the scope set by the Company, and account-based sync, paid functions, device limit management, and similar features may be restricted.

Article 5 (Service Details)

The main functions provided by the Company include the following.

  • Searching, selecting, and managing macOS app blocking targets
  • Screen Time–based app and website blocking and the passcode vault on iPhone and iPad
  • Registering website domain blocking targets, configuring subdomain inclusion, and displaying metadata
  • Starting, maintaining, expiring, and locally recovering focus sessions
  • Saving repeatedly used blocked targets and session routines
  • Installing the macOS helper, checking status, providing recovery guidance, and maintaining blocking
  • Checking notification permission state and sending notifications related to session end or blocking events
  • Google, Apple, and GitHub login and guest sessions
  • Checking app updates and connecting to distribution channels
  • Providing paid services or licenses

Article 6 (Service Use and Permissions)

  1. The Service is provided for iPhone and iPad (iOS and iPadOS) and macOS, and operation on Android, Windows, Linux, or other operating systems is not guaranteed.
  2. App and website blocking may be limited by macOS permissions, iPhone and iPad Screen Time permissions, network environment, browser settings, operating system policies, helper state, or the behavior of external apps.
  3. Users must use the Service only on devices they have the right to manage and must not install the Service or apply blocking rules on another person's device or account without authorization.
  4. Users are responsible for determining the legality and work necessity of apps, websites, and domains registered as blocked targets.
  5. The Company may add, change, or discontinue some or all functions as needed for operations.
  6. The Company may check account and device usage state for security, stability, abuse prevention, and device limit management.
  7. Installing or recovering the helper may require macOS administrator permission. If the User does not provide that permission, some blocking functions may be limited.

Article 7 (Service Hours and Interruption)

  1. The Service is generally provided 24 hours a day, year round, but may be temporarily interrupted due to system maintenance, failures, external integration issues, or changes in operating system policies.
  2. The Company will announce expected Service interruptions in advance and may announce urgent failures after the fact.
  3. Restrictions caused by a User's local device, network, operating system, browser, security software, or external service are not treated as interruptions of the Company's Service.

Article 8 (Paid Services, Transaction Terms, and Payment)

  1. The Company may provide all or part of the Service as a Paid Service.
  2. The Company displays and notifies the target functions, fees, billing cycle, payment methods, payment date, and automatic payment status for Paid Services on the payment screen or in-Service guidance screen.
  3. For Paddle payments, MonkMate may offer a monthly plan at US$2.99 per month, a yearly plan at US$29.99 per year, and a perpetual launch license at US$49.99 for the first 100 users (US prices). The Company may set lower local prices to reflect each country's purchasing power, and the price that applies to the User is shown on the payment screen. Paddle payments are charged in US dollars, and the amount billed in another currency may vary with the card issuer's exchange rate and foreign transaction fees.
  4. The price, availability, currency, taxes, fees, and promotional conditions of the perpetual license after the launch quantity are governed by the final information displayed on the payment screen or pricing page.
  5. The specific function scope, term, device limit, and update scope of monthly, yearly, and perpetual licenses follow what is displayed on the payment screen.
  6. Recurring payments are automatically charged on a monthly or yearly cycle until the User cancels. The next payment date is displayed on the payment screen or subscription management screen. If the same date does not exist in a given month, the payment processor's or Company's payment processing standard may apply.
  7. Payments in the macOS app are Paddle payments, and payments in the iPhone and iPad apps are App Store payments. For App Store payments, the price, currency, and taxes shown in the App Store apply, and Apple handles payment and billing.
  8. Promotions, discounts, taxes, fees, app market fees, exchange rates, communication charges, and other external costs follow the payment screen or relevant guidance, and external costs are borne by the User.
  9. If the final amount displayed on the payment screen differs from the price examples in these Terms, the amount on the payment screen prevails.
  10. Paid Service access belongs to the Member's account, so whichever payment method is used, it can be used on any iPhone, iPad, or Mac signed in to the same account.

Article 9 (Withdrawal, Refunds, and Cancellation of Paid Services)

  1. Users may cancel recurring payments as follows.
  • Paddle payments: the manage subscription link in the receipt sent by Paddle, or customer support
  • App Store payments: Settings › Apple Account › Subscriptions on iPhone or iPad
  1. Cancellation takes effect at the end of the current billing period. The User can keep using the Paid Service until then, and automatic billing stops from the next billing period. Cancelling alone does not refund fees for a period already paid.
  2. Users may withdraw within 7 days of each payment date (including automatic renewal payments), in which case the full amount of that payment is refunded. For App Store payments, the request is made to Apple under paragraph 5.
  3. After 7 days from the payment date, no refund is given, except where applicable law guarantees one, such as when the Paid Service differs from what was displayed, advertised, or contracted, or was performed differently from the contract (within 3 months of supply, and within 30 days of when the User knew or could have known), or when the User could not use the Paid Service properly due to reasons attributable to the Company.
  4. Withdrawal and refund requests can be made as follows.
  • Paddle payments: the link in the Paddle receipt, Paddle buyer support (paddle.net), or customer support
  • App Store payments: Apple (reportaproblem.apple.com). Withdrawal and refunds for App Store payments are handled by Apple under the Apple Media Services Terms and applicable law, and the Company cannot cancel or refund App Store payments itself.
  1. When a refund is made, access to the Paid Service provided by that payment ends immediately. If the refunded payment was for the current period of a recurring payment, that recurring payment is also cancelled immediately.
  2. As the seller for Paddle payments, Paddle handles refunds under Paddle's Refund Policy, Paddle's Buyer Terms, and mandatory consumer protection laws. If Paddle or Apple approves a refund more broadly than these Terms, that decision applies.
  3. When a Member deletes their account, Paddle recurring payments are cancelled immediately, access to the Paid Service including any perpetual license ends, and fees for the remaining period are not refunded. The Company cannot cancel App Store recurring payments, so the User must cancel them directly. A User who wants a refund for a payment made within the last 7 days must request it before deleting the account.
  4. The Company displays the withdrawal period, method, and effect on the payment screen and in-Service guidance screens.

Article 10 (Refund Processing)

  1. Refunds for Paddle payments are processed by Paddle to the original payment method within the period required by applicable law. For card payments, the actual timing may depend on the card issuer.
  2. Refunds for App Store payments are processed by Apple, and the refund method and timing follow Apple's standards.
  3. When a refund is approved, the Company reflects it in the license, account, subscription, or access status in the Service.
  4. The Company may provide information reasonably necessary to support cancellation, withdrawal, refund, receipt, tax, accounting, customer support, and dispute handling.
  5. Nothing in these Terms limits rights that cannot be waived under applicable consumer protection laws.

Article 11 (Changes to Recurring Payment Amounts and Conversion from Free to Paid)

  1. If the Company needs to increase recurring payment fees or convert a free offering to a paid offering, the Company will notify Users at least 30 days before it applies, including the effective date, before-and-after amounts, payment method, and cancellation method, and will obtain separate consent.
  2. If a User does not consent, the User will not be automatically charged the changed amount, and the Company will provide the cancellation method.
  3. For App Store payments, notice of price changes and consent follow the procedure provided by Apple.
  4. Promotional or launch prices may end or change according to the period, quantity, and conditions set by the Company.

Article 12 (User Obligations)

Users must not engage in any of the following acts.

  • Violation of applicable laws, these Terms, or operating policies
  • Misuse of another person's account or unauthorized use of Service access rights
  • Unauthorized application of blocking rules to another person's device, company device, or shared device
  • Hacking, distributing malware, or causing abnormal traffic against the Service or server
  • Circumventing or manipulating payment, license, device limit, or authentication flows
  • Reverse engineering or modifying the Service's blocking logic, helper, or update procedure
  • Infringing the intellectual property rights of the Company or a third party
  • Interfering with Service operations or damaging trust in the Service

Article 13 (Rights and Responsibilities for Content and Local Data)

  1. Users are responsible for local data they register in the Service, including blocked targets, session names, domains, and app lists.
  2. The Company may store, copy, transmit, and process Service usage information of Users when necessary within the scope of Service provision, maintenance, function improvement, backup, and security.
  3. App blocking targets, website blocking targets, session state, and similar information are mainly processed on the User's device, and Users must manage the accuracy and legality of that data.
  4. For use that violates laws, infringes rights, violates operating policies, or harms Service stability, the Company may restrict use after prior notice or, in urgent cases, without prior notice.

Article 14 (Privacy Protection)

  1. The Company protects Users' personal information under applicable laws, and details follow the Privacy Policy.
  2. Information collected during membership registration and Service use may be processed for authentication, device registration, session maintenance, security, customer support, payment, and Service operation.
  3. During Service operation, the Company may process social login identifiers, email addresses, profile information, device identifier hashes, app versions, login sessions, error logs, and similar information. Details follow the Privacy Policy.
  4. Users may request access, correction, deletion, and other inquiries regarding their information through Service functions or customer support.

Article 15 (External Service Integrations)

  1. The Service may use third-party authentication services such as Google, Apple, and GitHub.
  2. The Service may use external services for app updates, error tracking, payment processing, and customer inquiry handling.
  3. The Company is not liable for use restrictions caused by failure, policy change, authentication failure, payment failure, or similar issue of an external service, unless caused by the Company's intent or gross negligence.
  4. Details of personal information processing related to external services follow the Privacy Policy.

Article 16 (Promotions)

  1. The Company may provide promotions for Service launch, function improvement, events, partnerships, and similar purposes.
  2. The target, period, quantity, price, benefits, and restrictions of a promotion follow what the Company separately announces.
  3. The perpetual license launch price and first-come quantity may end early or change according to the conditions announced by the Company.
  4. External pages, products, or services connected through promotions are provided by external providers. The Company is not liable for their content, transactions, damages, or disputes unless caused by the Company's intent or gross negligence.

Article 17 (Notices and Guidance)

  1. The Company may provide notices, policy changes, function guidance, payment guidance, security guidance, update guidance, and similar information related to Service operation and use through the Service screen, email, app notifications, or another method the Company considers appropriate.
  2. Receipt of marketing information is subject to the User's optional consent, and Members may withdraw that consent at any time.
  3. If device notification permission is not allowed, some notifications such as session end, blocking events, and update guidance may be limited.

Article 18 (Use Restrictions and Termination)

  1. If a User violates these Terms or applicable laws, the Company may take measures such as warning, function restriction, account restriction, license restriction, or termination of the service agreement depending on the severity of the issue.
  2. Members may request termination of the service agreement at any time by the method set by the Company.
  3. When the service agreement is terminated or Service use is restricted, data is retained or destroyed according to applicable laws and the Privacy Policy.
  4. Even if a User deletes the local app, account, payment, authentication, and device registration information stored on the server may be retained until a separate withdrawal or deletion request is made.

Article 19 (Damages)

  1. If the Company or a User causes damage to the other party by violating these Terms, the party is liable for damages under applicable laws.
  2. The Company's liability for damages is limited to the scope in which the Company's intent or negligence is recognized.
  3. If a User uses the Service's blocking functions for work, study, exams, employment, security, or other important schedules, the User must prepare alternative means and backup plans.

Article 20 (Disclaimer)

  1. The Company is not liable when it cannot provide the Service due to natural disasters, force majeure, telecommunication carrier failures, platform failures, operating system failures, or external service failures.
  2. The Company does not intervene in disputes between Users or between a User and a third party and is not liable for them unless caused by the Company's intent or gross negligence.
  3. The Company is not liable for restrictions on blocking functions caused by macOS, browsers, networks, VPN, DNS, security software, or policy changes of external apps unless caused by the Company's intent or gross negligence.
  4. The Company is not liable for errors in blocked targets registered by Users, excessive blocking, business losses, or restrictions on third-party service use unless caused by the Company's intent or gross negligence.

Article 21 (Dispute Handling Procedure)

  1. Users may submit complaints and disputes arising during Service use through the Company's customer support or contact channel.
  2. The Company provides an initial reply within 7 business days from receipt and aims to handle ordinary matters within 14 business days from receipt.
  3. If fact verification or confirmation by an external institution is required, the processing period may be extended, and the Company will inform the User of the reason and expected schedule.
  4. If a dispute between the Company and a User is not resolved amicably, procedures set by applicable laws apply.

Article 22 (Governing Law and Jurisdiction)

  1. These Terms are governed by the laws of the Republic of Korea.
  2. If a dispute arises between the Company and a User, the competent court under the Civil Procedure Act of the Republic of Korea has exclusive jurisdiction.

Article 23 (Contact)

Inquiries related to Service use may be submitted to the following contact.

  • Business name: LEEDLAB
  • Representative: Lee Dongjoo
  • Business registration no.: 225-04-68233
  • Mail-order business registration no.: 2026-Seoul Dongdaemun-0920
  • Phone: 070-8027-4417
  • Email: admin@monkmate.pro

Supplementary Provision

  1. These Terms take effect on November 12, 2026.
  2. Refunds for payments made on or before November 11, 2026 remain subject to Article 9 of the previous Terms (refund requests within 14 days of the transaction).